My role involves looking after all the marketing elements of the business, from social media and website management to event planning, brand image, and press. I also manage training sessions, webinars, and collaborations.
A big part of my job is overseeing partnerships—we have over 45 integration partners within the OMS ecosystem. I work closely with brokers to ensure they’re using these integrations effectively, and identify any gaps in the market where further integration could help. My ultimate goal is to make the broker’s journey as seamless as possible.
I start my day at 7 a.m., hitting the gym first thing – it’s been a game-changer for me since working from home, as it means I get out of the house in the morning. After that, I take my dog for a walk, which really helps me feel more ready for the day ahead, and he doesn’t pester me all day!
I usually start work around 8:30 a.m., sitting down with my oat milk, sugar-free vanilla latte (yes, I bought all the stuff to make it just right!) while I clear my emails.
Working from home, I find it important to get up early and get things done, as it makes me feel like I’ve already accomplished something before the workday starts. I also make sure my team is connected. A lot of us are working from home, so a quick Teams call helps everyone get up to speed. Most of my meetings are in the morning when I’m most productive, which sets a good pace for the rest of the day.
In the afternoons, I focus on following up from the morning’s meetings.
My most productive time of day is usually just before lunch, between 11 – 1pm; that time goes by quickly, and I find myself powering through with lunch as a reward! I try to put effort into lunch—sweetcorn fritters are a favourite of mine at the moment.
To maintain a good work-life balance, I do a “15-minute chore challenge” in the afternoon. I set an alarm, step away from my desk, and see how many little chores I can get done in that time.
I also have a separate office at home, which means I can literally close the door on work when I’m done for the day. Although I do often work in the evenings, it doesn’t feel like a chore because I genuinely enjoy my job.
The home office setup really helps me switch off, so when I finish for the day and relax on the sofa, I’m not still mentally at work. I make sure to structure my day, so even if I need to work late, I’ll always have dinner with my partner and watch a show together before or after.
The best part of my job is speaking to people. I’m on Teams calls or the phone all day, so when there’s an event, getting to see people in person and meet new people is something I enjoy.
I love cooking and have recently been obsessed with using my KitchenAid – I’m making the most of all the attachments.
We also have a pizza oven, so whilst the weather is nice, we are attempting to master that! I’m always trying out new kitchen gadgets and foods, though I’ll admit, I can’t bake! I have a thing for cheese and buy a different “weird” cheese each week to try. In the evenings, my guilty pleasure is watching Vanderpump Rules.
To unwind, I read a lot. My friends and I even started an Instagram account to track and review the books we read, which has led to us getting sent books to review! My goal is to read 52 books a year, and so far, I’m on track.
If I could give one piece of career advice, it would be to not be afraid to get yourself in the room. As a young woman in the industry, it can be tough to put yourself out there, but it’s worth it.
Marketing can be subjective, so don’t take it personally if someone doesn’t like an idea, it’s not a reflection of you.
Different people like different things, so if one person does not like something it is not necessarily a negative on you – you’ll learn what to approach with different firms.
My friends and partner are all in similar positions, so we understand the pressures and know how important it is to vent rather than bottle things up. We’ve all supported each other through various career milestones, and we understand the importance of spending time together or being flexible when plans change. Checking in on each other is key.
Not necessarily. I went through college, A-levels, undergrad, and then completed a master’s degree, but I’ve found that the majority of what I have learned has been from the people around me in my career.
Now that I’m in a position to hire people, I don’t necessarily insist on a university degree. I’ve seen candidates who look perfect on paper but weren’t the right fit for the role. You can’t teach drive.
