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Our Story
The Association of Mortgage Intermediaries (AMI) has created this working in mortgages website in response to the challenges laid down in our October 2021 Viewpoint report on “Diversity, Inclusion and Equality in the Mortgage industry”.
Following the report, the industry came together – lenders, intermediaries, trade bodies, consultants and related sectors – to work together to provide support to firms, individuals and those who might be looking to join our great industry.
Our thanks to the Intermediary Mortgage Lenders Association (IMLA) for partnering with us to be a catalyst for change.
This is Our Story.
About AMI

About IMLA

Contributors

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Talented individuals from across the industry have generously donated their time and experience to help us bring you this website. From industry insight, career case studies, personal experience, guides and resources and much more, we extend our thanks to each and every one.

Meet our contributors

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The Mortgage Industry Mental Health Charter (MIMHC)

The MIMHC aims to provide guidance so companies who become signatories can embrace then tailor bespoke services which best support their staff…

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Industry launches a new, free mentoring scheme

AMI, in conjunction with IMLA and the Diversity and Inclusion Finance Forum (DIFF), have launched a new, free, cross industry mentoring scheme…

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Get involved: Your questions answered

Following on from our webinar, find out why and how you should get involved with Working in Mortgages…

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Career Starters
The UK Mortgage Industry provides vital support to the UK economy and to the lives of people across the country. It serves people at every stage of life, whether they’re looking to find their first home, begin a journey on the property investment ladder or remortgage their existing property for greater financial flexibility for themselves and their families. Career starters will be instrumental in providing support to people, no matter where they are on their home-buying journey.
For many people, a mortgage will the single largest financial commitment they ever make, and is a precious decision when it usually involves securing a long-term home for them and their family. Working in this sector means making a real difference to the course of people’s lives, and just as there’s no such thing as a typical mortgage borrower, neither is there a typical mortgage professional.
Applying for a job

Job descriptions

A day in the life of...

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How does the mortgage application process work?
What is the role of a mortgage adviser or broker?
What qualifications do I need?
What questions should I ask at interview?

Find out here!

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We’ve created a beginners’ guide to some of the key entry points and job functions in the mortgage industry, covering both advisory roles and lender roles.
This is something we will add to over time, so should be seen as more of a starting point than an exhaustive list.

Job descriptions

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Have you ever wondered what a typical day looks like for someone in the mortgage industry? From new entrants to CEOs, every career field offers unique challenges and experiences that shape the day-to-day of its practitioners. In this blog series, we’ll explore “a day in the life” of professionals across the industry, providing an inside look at what it’s really like to work in these fields.

Read all of our 'A day in the life of' stories
Industry Professionals
We want this industry to be a fantastic place to work – a place where everyone feels included, inspired and has fair access to the many opportunities the sector has to offer.
Here you’ll find information and guidance for industry professionals on getting the most out of your career, from networking tips to wellbeing in the workplace and career case studies.
Mentoring is a valuable tool whatever stage of your career you are at. You can find out more about the benefits of becoming a mentor or mentee and sign up to Working in Mortgages’ free mentoring scheme.
Guide to Lender Funding

Networking & Events

Improve your workplace

Career Case Studies

WIM Mentoring Scheme

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IMLA and AMI have teamed up to produce an online Q&A guide to Understanding Lender Funding. The Guide explains the different types of funding used by mortgage lenders and how the type and split of funding sources impact individual providers’ ability to respond to interest rate changes.

Read the guide to lender funding here

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Connecting with other industry professionals, whether virtually or in person, is often a core part of working in mortgages. But navigating this landscape can be tricky, so here you can find our Industry Events Code of Conduct along with handy guides and tips, including networking, dress codes and a calendar of industry events.

Find your guides to networking and events here

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A diverse work environment, where everyone feels valued, recognised and safe, is essential to all of our physical and mental wellbeing. Whatever your career stage, we have some tools to help make the workplace better for all, including information on what to do if you encounter unacceptable behaviour.

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With such a wide variety of roles available in the UK Mortgage Industry, we hear from some of our generous contributors on how they got started, the challenges they have faced and their experiences of the industry as a whole. Read their career case studies here.

Read all of our Career Case Studies here

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Mentoring is definitely not reserved for the senior and well-connected professional…

Find out more about the benefits of becoming a mentor or mentee

Sign up for the free Working in Mortgages Mentoring scheme
Diversity & Inclusion
Welcome to the Working in Mortgages D&I hub

Everyone is welcome in the mortgage industry, and everyone should be able to be their true selves every day. Our future depends on this.

Andrew Montlake, Founder of Coreco and Chairman of the AMI Board
D&I Blog

AMI's D&I Viewpoint

Tools & Resources

D&I factsheets

Lunch & Learn

Business Leaders

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Read a wide variety of blog posts from our amazing contributors, discussing all things diversity, inclusion and equity, from personal experiences to tools and resources to help make the industry a more inclusive and safer place.

Visit the D&I blog

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We share the results of the extensive survey, conducted in July 2021, of people’s perceptions and lived experiences of diversity, inclusion and equity in the mortgage industry. It will give you an insight into how inclusive our sector is currently and highlights simple actions that we can all take to make a change individually, as well as more structural changes required at firm level.

Find out more about Viewpoint

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We have collated a range of tools and resources from across the industry to support you in your D&I journey, whatever stage of your career. Here you will find policies, guides, research and useful external content links that you can share with your employees, employers and colleagues.

Find all of our D&I resources here

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We have recently developed a range of factsheets to help you understand the many types of diversities that exist, the obstacles facing people and what you can do to help make the workplace a safe and rewarding environment, whether as a colleague or leader.

Find all the D&I factsheets here

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We believe that fostering diversity and inclusion is not just a goal, but a journey we embark on together. Our Lunch and Learn sessions are designed to create an open and engaging space where we can explore, discuss, and learn about various aspects of diversity and inclusion.

Visit the Lunch & Learn page for webinars, resources, learning & development and much more

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Aimed at business leaders, we discuss why a safe and inclusive working environment is key to your business success, and give you some tools for practical steps you can take to help you on the way.

Tools for business leaders
Media

Listen to a range of podcasts and keep an eye our for more media content as we continue to grow! Current series include:
The Diversity & Inclusion Finance Forum (DIFF) podcast series – a diverse and informative series of podcasts covering a wide range of topics.
The Working in Mortgages podcast series – hear the real stories of some of the leaders in UK Financial Services today, interviewed by Alison Houghton Corfield.
The Pathfinders podcast series – Join Monty (Andrew Montlake) as he presents his listeners with engaging, entertaining and inspirational discussions with his guests.
Blog

Welcome to The Working in Mortgages Blog.
Here you can find a wealth of information, including guides, resources, hints & tips and personal experiences of the mortgage industry.
Jargon Buster

Like any sector, there is always a host of new terms and acronyms to decipher. We have produced a helpful Working in Mortgages Glossary to help you beat the jargon.

Use the Jargon Buster here

Home
Our Story
The Association of Mortgage Intermediaries (AMI) has created this working in mortgages website in response to the challenges laid down in our October 2021 Viewpoint report on “Diversity, Inclusion and Equality in the Mortgage industry”.
Following the report, the industry came together – lenders, intermediaries, trade bodies, consultants and related sectors – to work together to provide support to firms, individuals and those who might be looking to join our great industry.
Our thanks to the Intermediary Mortgage Lenders Association (IMLA) for partnering with us to be a catalyst for change. This is Our Story.
About AMI

About IMLA

Our Contributors

Get involved
Career Starters
The UK Mortgage Industry provides vital support to the UK economy and to the lives of people across the country. It serves people at every stage of life, whether they’re looking to find their first home, begin a journey on the property investment ladder or remortgage their existing property for greater financial flexibility for themselves and their families. Career starters will be instrumental in providing support to people, no matter where they are on their home-buying journey.
For many people, a mortgage will the single largest financial commitment they ever make, and is a precious decision when it usually involves securing a long-term home for them and their family. Working in this sector means making a real difference to the course of people’s lives, and just as there’s no such thing as a typical mortgage borrower, neither is there a typical mortgage professional.
Applying for a job

Job descriptions

A day in the life of...
Industry Professionals
We want this industry to be a fantastic place to work – a place where everyone feels included, inspired and has fair access to the many opportunities the sector has to offer.
Here you’ll find information and guidance for industry professionals on getting the most out of your career, from networking tips to wellbeing in the workplace and career case studies.
Guide to lender funding

Networking & events

Improve your workplace

Career Case Studies

WIM mentoring scheme
Diversity & Inclusion
Welcome to the Working in Mortgages D&I hub

Everyone is welcome in the mortgage industry, and everyone should be able to be their true selves every day. Our future depends on this.

Andrew Montlake, Founder of Coreco and Chairman of the AMI Board
AMI's D&I Viewpoint

D&I Blog

Tools & Resources

D&I Factsheets

Lunch & Learn

Business Leaders
Media

Listen to a range of podcasts and keep an eye our for more media content as we continue to grow! Current series include:
The Diversity & Inclusion Finance Forum (DIFF) podcast series – a diverse and informative series of podcasts covering a wide range of topics.
The Working in Mortgages podcast series – hear the real stories of some of the leaders in UK Financial Services today, interviewed by Alison Houghton Corfield.
The Pathfinders podcast series – Join Monty (Andrew Montlake) as he presents his listeners with engaging, entertaining and inspirational discussions with his guests.
Blog

Welcome to The Working in Mortgages Blog.
Here you can find a wealth of information, including guides, resources, hints & tips and personal experiences of the mortgage industry.
Jargon Buster

Like any sector, there is always a host of new terms and acronyms to decipher. We have produced a helpful Working in Mortgages Glossary to help you beat the jargon.

Use the Jargon Buster here

The Mortgage Industry Mental Health Charter (MIMHC)

Industry launches a new, free mentoring scheme

Get involved: Your questions answered

Welcome to the Working in Mortgages D&I hub

Welcome to The Working in Mortgages Blog.

Here you can find a wealth of information, including guides, resources, hints & tips and personal experiences of the mortgage industry.

Welcome to the Working in Mortgages D&I hub

Welcome to The Working in Mortgages Blog.